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Cloud Contact Center

Your contact center is where your organization meets your customers. So when people want to get in touch, you don't want anything to stand in their way.

The quality of your contact center can make the difference between delighted customers and a damaged reputation—so the technology that underpins it has to be second to none.

Sprint’s Cloud Contact Center streamlines and simplifies your communications infrastructure, helping to deliver a world-class customer experience that meets your SLAs, and ensuring that when your customers call, you can always provide the answers they need.

  • Delight customers with a point of contact that’s 100% available, 24/7/365
  • Simplify contact center management with easy-to-use features, including team management, queue management and agent desktops, accessed through a single portal
  • Gain valuable insights through post-call surveys, analytics, and reporting that provides a 360° view of your customers

Features
  • Zero downtime, 24/7/365
  • World-class customer experience
  • Capture valuable customer data

Let’s see what works for you

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