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Follow our blog for ideas and interviews about the future of work, IT’s changing role and work culture.

The coming virtual network

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The tech you want – that doesn’t exist

How the iPhone revolutionized business

| Lyle Paczkowski

The coming virtual network

You may have heard talk about the “Third Network.” But what you won’t see is anyone digging trenches for Third Network fiber or putting up new Third Network towers. That’s because you can’t really touch the Third Network. It doesn’t, and won’t exist in the physical sense. In fact, maybe we shouldn’t even call it…

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| John Tudhope

The tech you want – that doesn’t exist

There’s an episode of The Simpsons which jumps forward in time to Bart and Lisa’s graduation day. To record the happy occasion, Marge takes a picture with a Polaroid camera – which instantly transforms the photo into a fully-iced cake. “Isn’t living in the future great? Now we have magic,” she says. Ask the average…

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| Donna Mahony

How the iPhone revolutionized business

The iPhone turned 10 years old last month. It would not be a stretch to say that this groundbreaking device – along with its various smartphone cousins – transformed the way people communicate and accomplish things, making these devices nearly as essential to many of us as food and water. The evidence of the iPhone/smartphone…

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| Joseph Martin

The evolution of field service as a revenue stream

With new technologies and an expanding scope of responsibilities, field service technicians – and the way they work – are changing dramatically. The expanding value associated with equipment is causing a shift in field service and how companies view their service operations. Mark Homer, vice president of Global Customer Transformation for ServiceMax, says that increasingly…

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| Tom O’Boyle

A little bit of wireless can go a long way

RFID, a technology that has been around a while, is now poised for a renaissance that is likely to transform the ways that enterprises maximize their resources and increase efficiency. Radio Frequency Identification, or RFID, uses radio waves to read special tags that are attached to various items and products. The technology has a long…

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| Linda Eastridge-Jordan

Test and learn: Progressive companies experiment

In today’s hyper-competitive marketplace, businesses no longer have the luxury of thinking only about the short term. That’s one of the key findings from a report by Wolff Olins (based on a study of 43 CEOs and over 400 employees). Essential to this longer-term view is the ability to hypothesize what the future business can…

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| Joseph Martin

Eliminating digital skepticism: A 3-step plan

Digital transformation is the logical priority for most businesses today. But as with any major transformation initiative, leaders are experiencing resistance in moving it forward. In part, this is due to what’s known as “digital skepticism” among their employees. Digital skepticism is precisely what it sounds like – a mistrust of new technologies and their…

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| Melissa Swartz

3 Considerations when choosing a UCaaS partner

Developing an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. UCaaS solutions vary significantly in architecture and services. There are hundreds of choices and it can be overwhelming to sort through the options. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you…

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| Lyle Paczkowski

Let your device pick up the tab

What if your devices could take care of business transactions for you, eliminating the need for you to always be monitoring and approving expenditures? All you’d need to do is start the ball rolling, and the machines would take over from there. If that sounds appealing, you’re going to love the idea of device to…

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