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Follow our blog for ideas and interviews about the future of work, IT’s changing role and work culture.

5 ways for CIOs to build better employee experiences

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The top 3 benefits of business process optimization

3 enterprise decisions that beat disruptors to the push

| Joseph Martin

5 ways for CIOs to build better employee experiences

If you want a workforce that’s engaged – truly engaged and working hard for your business – it’s time you started focusing on employee experience. Increasingly, employees are looking for the same intuitive, design-led experience from their workplace that they get in their lives as consumers. And why shouldn’t they? You’re already investing heavily in…

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| Julie Goulding

The top 3 benefits of business process optimization

If you want to make your business more efficient, it might be time to strip your processes right back to the basics. Business process optimization (BPO) often goes hand-in-hand with digital transformation initiatives, and that’s because they both start from the same place. It’s all about documenting and analyzing your processes to find where you…

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| Donna Mahony

3 enterprise decisions that beat disruptors to the push

No two ways about it: it’s a tough time to lead an enterprise. Digital disruption, streetwise start-ups, and a shift towards agile, connected experiences have left many of the world’s largest brands in a daze. Where consumer behavior once changed slowly it now shifts at the pace of technical innovation (remember, the iPhone is still…

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| Gayla Andrews-Smith

Lean IT – it’s people first, process second

What is Lean IT really all about? I like to say that Lean IT is about engaging people, improving process, and leveraging technology, in that order. We always begin with respect for people, which is often a missing component in any change/improvement initiative. There is a tendency to think of the bits and the bytes,…

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| Joe Hamblin

Two industries transformed by the smartphone

Can you believe it’s been over a decade since Apple released the iPhone? With its digital connectivity, mobility, and seemingly endless social distraction, the smartphone has changed the fabric of modern society. And by 2020, it’s estimated that 2.87 billion of us will be regular smartphone users, but what does this mean for business? The…

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| Lyle Paczkowski

You want assimilated, not artificial, intelligence

When you say AI, everybody knows what you mean. Artificial intelligence. Who isn’t talking about artificial intelligence these days? But let me explain why that term has some real shortcomings. “Artificial” often suggests something made up, unreal, and abstract. That may be fine if you’re talking about applications such as gamification. But when it comes…

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| Gary Audin

5 ways to put innovative thinking to work

Innovation is far from a new concept, but it commands the spotlight in today’s fast-paced business world. New products, new processes, greater efficiencies, expanded markets – innovations of all kinds are signs of creative thinking. And a healthy bottom line usually reflects a workforce that functions as a mutually supportive team of individuals who share…

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| Joe Hamblin

Transforming the workplace with collaboration

Organizations are increasingly turning to workplace collaboration to help them create innovative processes, products and services. Ninety-seven percent of employees and executives in a 2017 survey by Clear Company cite a lack of “alignment within a team” as having an impact on the outcome of a task or project. Sure, people are capable of extraordinary…

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| Andrew Bourne

AI and the evolving workplace 

The evolving workplace has brought us to a point where employees do their jobs where and when they can be most productive, utilizing sophisticated resources and ever-advancing technology. It is also an environment where artificial intelligence (AI) comes into play. The Power of AI  We’ve all experienced small benefits of AI on some level at…

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