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Business Impact

Follow our discussion, ideas and practical advice on the global technological transformation and how it can make a positive impact on your business.

Four keys to successful strategy execution

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A magic box cure for in-building wireless coverage

The new model for IoT delivery

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Four keys to successful strategy execution

One of the chief differences between businesses that are industry leaders and those that are laggards isn’t their strategy, but how well their strategy is executed, says Scott Snell, a professor of strategic leadership at the University of Virginia. Many organizations possess similar strategies, but how those organizations go about implementing these strategies – and…

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A magic box cure for in-building wireless coverage

Continuing our discussion of all-wireless small cells as the best option for improving wireless coverage and gaining bandwidth, there’s a simple analogy to baseball that describes the way a small cell unit operates. It’s a relay device, and in the same way that an outfielder throws the ball to the shortstop who relays it to…

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The new model for IoT delivery

The reason IoT is going to skyrocket in the next few years is a simple one: It is going to solve business problems and overcome business challenges for companies of all sizes. And it is going to do it simply and cost-effectively, with companies being far less concerned about the technology than they are about…

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Five security challenges

The adoption of cloud-based applications and services has surged over the past couple of years, to the point where they are now being used in a majority of U.S. companies. But like any tool, these must be used securely or you run the risk of a high price in data loss, financial costs, and reputational…

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| Rob Roy

Bringing AI and machine learning to the call center

As you embark on a machine learning or artificial intelligence project, here is one piece of advice: Don’t look for instant gratification. Good things take time. We are seeing that as our company has been working on an ambitious project to bring AI and machine learning to our contact center in order to deliver faster…

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| Lyle Paczkowski

Networking with a burst of energy

While it is getting easier to create networks and network connections quickly, the arrival of 5G is going to make it amazingly fast. So fast that we may need to slow down and consider a few things about the effects on the enterprise network. What are coming are “burst networks.” These networks will be able…

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Changing the corporate perspective about the PMO

Too often perceived as simply a cost center, the IT project management office (PMO) frequently struggles to gain the respect it deserves. But by making a special effort to align the PMO with a company’s overall business objectives, that perception can be turned around. In the face of the massive changes taking place in businesses…

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All-wireless small cells: the answer to in-building wireless coverage

When you need to improve indoor wireless coverage and gain bandwidth, you have several options. But one of them stands out as the best choice, for several compelling reasons. That is the all-wireless small cell, which carries data straight from the user’s device to the macro network. It is a system that never connects with…

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Will mobile devices sabotage your GDPR compliance?

Now that data has pretty much become the most important asset for any company, what we’re finding is that enterprises and other organizations are accumulating massive volumes of customer and consumer data. They collect it, store it, process it, and if they’re astute, they manage it effectively. But as much as companies may try to…

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